Tech To Cloud respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices available to you. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy applies to personal information we collect through this website and through your enquiries and interactions with us as a prospective or current client.
Where we act as a service provider processing data on behalf of a client under a separate agreement, that agreement — not this policy — governs how we handle that client data.
We collect information that you provide directly to us, such as when you complete our contact or consultation form. This may include your name, email address, phone number, company name, country, the nature of your enquiry, and the content of any message you send us.
We also collect technical information automatically when you visit the website, such as your device and browser type, approximate location derived from your IP address, the pages you view, and how you arrived at the website (for example, the referring site or campaign).
We do not intentionally collect sensitive information (such as health, racial, or political information) through this website, and we ask that you do not submit it to us.
We collect personal information directly from you when you submit a form, email us, or otherwise communicate with us.
We collect technical information through cookies and similar technologies and through our analytics providers, as described below.
We use the personal information we collect to: respond to your enquiries and provide the consultations, information, and services you request; operate, maintain, and improve the website and our services; understand how the website is used so that we can make it more useful; communicate with you about your enquiry or engagement; and meet our legal and regulatory obligations.
We rely on your consent, the performance of a contract, and our legitimate business interests as the bases for these uses, depending on the circumstances.
We use cookies and similar technologies to keep the website working correctly, to remember your preferences, and to understand how visitors use the site.
We use third-party analytics tools — which may include Google Analytics and PostHog — to collect aggregated usage statistics. These tools may set their own cookies and process technical information on our behalf.
You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the website function.
We do not sell your personal information.
We may disclose your personal information to: service providers who help us operate the website and our business (for example, hosting, email, and analytics providers), who are bound to protect it and use it only for the purposes we specify; professional advisers such as lawyers and accountants; and government or regulatory bodies where required or authorised by law.
Some of our service providers may store or process information outside Australia. Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
By using this website, you acknowledge that your information may be processed in jurisdictions other than the one in which you reside.
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
No method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your information we cannot guarantee its absolute security.
We retain personal information for as long as it is needed to fulfil the purposes described in this policy, to maintain our business records, and to comply with our legal obligations.
When personal information is no longer required, we take reasonable steps to de-identify or securely destroy it.
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, or incomplete.
You may also withdraw your consent to our use of your information for a particular purpose, subject to legal or contractual restrictions.
To make a request, please contact us using the details below. We will respond within a reasonable period and may need to verify your identity before acting on your request. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
This website may link to third-party websites that we do not control. This policy does not apply to those sites, and we encourage you to review the privacy policies of any site you visit through a link on our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The version in force is the one published on this page, together with its stated effective date. We encourage you to review it periodically.
If you have any questions about this Privacy Policy, wish to exercise your rights, or want to make a complaint, please contact us at info@techtocloud.com.au or by writing to Suite 1, Level 5, 222 Kings Way, South Melbourne VIC 3205, Australia.